Introduction

Welcome to Language Therapeutics. This privacy policy explains how we use the personal data we collect from you when you use our website: Language Therapeutics.

What Data Do We Collect?

Language Therapeutics collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)
  • Data related to your use of our website (IP address, browser type, and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website)
  • Google Analytics data, which includes anonymised data on your interaction with our website (such as pages viewed, time spent on pages, and links clicked)

How Do We Collect Your Data?

You directly provide Language Therapeutics with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email
  • Use or view our website via your browser’s cookies

We may also receive your data indirectly from the following sources:

  • Google Analytics

How Will We Use Your Data?

Language Therapeutics collects your data so that we can:

  • Process your orders, manage your account
  • Email you with special offers on other products and services we think you might like
  • Improve our website based on the information and feedback we receive from you

How Do We Store Your Data?

Language Therapeutics securely stores your data at [specific location or “secure servers”] and ensures it is protected through appropriate security measures.

Marketing

Language Therapeutics would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Language Therapeutics from contacting you for marketing purposes or giving your data to other members of the Language Therapeutics Group.

If you no longer wish to be contacted for marketing purposes, please click here.

What Are Your Data Protection Rights?

Language Therapeutics would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request Language Therapeutics for copies of your personal data.
  • The right to rectification – You have the right to request that Language Therapeutics correct any information you believe is inaccurate. You also have the right to request Language Therapeutics to complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that Language Therapeutics erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that Language Therapeutics restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to Language Therapeutics’ processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that Language Therapeutics transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@languagetherapeutics.co.uk

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How Do We Use Cookies?

Language Therapeutics uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website

What Types of Cookies Do We Use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Language Therapeutics uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – Language Therapeutics uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.

How to Manage Cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy Policies of Other Websites

The Language Therapeutics website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to Our Privacy Policy

Language Therapeutics keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 11 June 2024.

How to Contact Us

If you have any questions about Language Therapeutics’ privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@languagetherapeutics.co.uk

How to Contact the Appropriate Authority

Should you wish to report a complaint or if you feel that Language Therapeutics has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.